Delivery cost is calculated during checkout based on your exact location and the total weight of your tiles or bathroom fixtures. We offer rapid same-day/next-day site delivery across Ruiru, Kamakis, Thika Road, Kiambu, and greater Nairobi.

Orders placed before 2:00 PM are dispatched same-day or next business morning. Our logistics team will call you to confirm site accessibility and offloading requirements.

We maintain massive stock at our Eastern Bypass showroom and central warehouse. If any specialty item is momentarily on backorder, our sales manager will notify you immediately via WhatsApp or phone.

Yes! You can choose "Collect" at checkout and pick up your items directly from our showroom on Eastern Bypass, Kamakis, Ruiru with zero collection charges.

Proceeding through checkout and confirming your order reference secures your items in our inventory system.

Unopened, undamaged tile boxes and original-packaged sanitaryware can be returned or exchanged within 14 days with the purchase receipt.